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Contact Us
Can't find what you're looking for on our website or in your account? Then you've come to the right place for getting in touch, whatever your needs.
At LatestBuy, we are proud of our customer service. However, we are always looking for ways we can improve, to provide even greater satisfaction to you, our customers.
If you think we are doing something right or something wrong, please let us know.
Email:
Order Enquiries: If you'd like to lodge a return/cancellation request or have an enquiry relating to a previous or existing order, please use our Order Enquiry Form.
General Enquiries: For sending us feedback, reporting problems or making a corporate/trade enquiry etc. please use the general form below, or e-mail us directly on:
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Fields marked * are required.
E-mail replies are generally sent within one business day of receipt.
Telephone:
Order & Customer Services Line (within Australia):
1300 LATEST (1300 528 378)
(including Corporate & Trade Sales, Advertising, Accounts & Other Enquiries)
Order & Customer Services Line (international):
+61 8 6262 2089
(including Corporate & Trade Sales, Advertising, Accounts & Other Enquiries)
Phone lines are open 10am to 4pm, Monday to Friday
(excluding public holidays)
Fax, Address and Company Details:
Fax: 1300 30 48 70
Postal Address:
PO Box 8384,
Perth Business Centre,
PERTH WA 6000,
Australia.
Office / Warehouse Street Address:
(click here for map)
Unit 1 / No. 113 Broadway,
BASSENDEAN WA 6054,
Australia.
Order Pick-Ups:
To avoid disappointment when collecting orders from our warehouse, please note that we will contact you (normally by email) when your order is ready for pick-up. For purchases of 'In Stock' items, this is normally the business day after your order is placed and payment is received.
Following confirmation that your order is ready, please collect your goods at the above address between 10am-4pm Mon-Fri (excluding public holidays). For security reasons, we require your order receipt (or other identification) and a signature when collecting goods.
Please be advised that any return of items to the above address must be pre-arranged, in accordance with our Returns Policy and accompanied by a valid RMA number.
Company Details:
LatestBuy Pty Ltd and Gerard Patrick Pty Ltd
trading as LatestBuy (ABN 59 803 448 961).
Please include your completed Order Form with all postal and fax orders.
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| THE SMART WAY TO BUY GIFTS |
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| TESTIMONIALS |
| “Very happy with the outcome of my Live Chat online. Especially given the busy time it is for this site at the moment. Look forward to my order arriving.” |
| Toni, Melrose Park SA |
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